Mastering the Art of Success by Yvonne Bryant Johnson & Les Brown & Mark Victor Hansen & Jack Canfield

Author:Yvonne Bryant Johnson & Les Brown & Mark Victor Hansen & Jack Canfield [Johnson, Yvonne Bryant]
Language: eng
Format: mobi, epub
Publisher: Insight Publishing
Published: 2015-09-28T04:00:00+00:00

WRIGHT

We hear a lot these days about culture. What is your take on the culture of a business?

DALY

When I think about culture, I think about how I could create an environment in my company. An environment, a culture, where people that work in the company don’t get up in the morning and say, “Oh my God, I’ve got to go to work again today,” as though they’d rather be anywhere else. Rather than creating that kind of environment, how about creating an environment where the people who work in it get up each morning and say “Hot Dog! I get to work at this company!” If I were to summarize it, it would be “I get to go to work here” as opposed to “I have to go to work.”

A second way of describing culture would be if I could create, as an entrepreneur, not only an environment where my employees came in and gave me their minds and their bodies, but they also walked in and gave me their hearts. In that case, I’d have a competitive sustainable advantage.

I confront entrepreneurs all of the time with this challenge: what are you doing to win over the hearts of your people? If you win over their hearts, you have a competitive, sustainable advantage.

The last definition of culture, in my opinion, is that I think we have to reinject the F word into our business—fun. Make it more fun.

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